Contact National Comfort Institute
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Contact National Comfort Institute Office
By Telephone
800.633.7058
By Fax
440.949.1851
Postal address
P.O. Box 2090, Sheffield Lake, OH 44054
Contact National Comfort Institute by E-mail
CEO
Dominick Guarino is NCI Inc.'s Chairman & CEO. Contact Dominick to set up private on-site training, group training events, conference speakers, and special educational event requests.
President
Rob Falke is President of NCI Inc. He also teaches NCI's Air Balancing & Diagnostics and Mold Protection and Prevention Classes. Contact Rob for Technical Support, questions about educational content, questions or comments on NCI's forms and procedures and suggestions on seminar content.
Administrative Services Manager
Marge Smith is Administrative Services Manager. She also administers seminar registration and certifications. Contact Marge for questions or inquiries about National Comfort Team Member Support, questions about seminar locations and dates, hotel information, CEU inquiries, etc.
CO/Combustion Technical Support
Jim Davis is an NCI senior instructor specializing in CO & Combustion. He oversees NCI's CO/Combustion content development, and provides Technical Support in these areas. Contact Jim with technical questions on CO & Combustion, and questions/comments on NCI's CO/Combustion curriculum, forms, procedures, etc.
Training Program Scheduling / Host - Distributor Relations
Kate Schifle, Director of Training Program Administration, handles administration and coordination of both public and private NCI training events. Contact Kate to set up a seminar for your group or distributorship.
Sales and Customer Service Manager
Mike Fowle is the Sales and Customer Service Manager of National Comfort Institute. Contact Mike for customer service support, questions about private on-site training classes, and questions about National Comfort Team membership.
Webmaster / Web Site Support
Jeff Mendelsohn is NCI's Webmaster. Contact Jeff if you have any questions, problems, or comments about the website. If you are having problems logging in please make sure you have cookies enabled for this site. If you have forgotten your password please use Forgot Your Password?. If you are having problems access NCI Online please read Restriction and Access Problems.
Air Diagnostic Technical Support
Contact Joe Balog if you have any technical support issue. Joe can also take seminar sign-ups and tool orders.
Training Program / Curriculum Content
Steve Vannoy is our Manager of Training Development. He is a 25+ year
veteran of the HVAC Industry, having worked as a contractor, and in
training & development for a national HVAC sales force, and a major
manufacturer. Steve is responsible for developing new NCI training
programs, as well as creating and maintaining our residential and
commercial standards and procedures.
Business Orientation Coach
Contact Deb Bowen if you have need support with Business Leadership Membership implementation or facilitation.
Business Solutions Development Manager
Nita Brooks is responsible for developing tools and solutions for NCI Business Leadership members, as well as creating and teaching business leadership courses. She coaches members on how to best utilize the programs and training that their membership offers.
Receptionist/CSR
Contact Amanda Hartman for questions about certification exam results or to obtain copies of your current certification certificates.
Business Leadership Member Services
Contact Denise Savoy for Online Training issues and setup, Business Leadership Membership Services and questions, and LeaderBoard issues and setup.
Public Relations
In addition to his curriculum development duties, Steve Vannoy also handles
Public Relations duties for NCI, serving as liaison with HVAC industry, and
other media about current National Comfort Institute projects, priorities,
and concerns, and pursuing proactive coverage of NCI, NCT, and our members.
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