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Your comments and suggestions are important to us. You may contact us by phone, fax, or e-mail. In order to ensure that your question or comment will get routed quickly to the correct destination, please call us or click on the appropriate employee's name below that best corresponds with your comment or question. Thank you.


Contact National Comfort Institute Office
By Telephone
800.633.7058
By Fax
440.949.1851
Postal address
P.O. Box 2090, Sheffield Lake, OH 44054

Contact National Comfort Institute by E-mail
CEO CEO - Click here to Contact
Dominick Guarino is NCI Inc.'s Chairman & CEO. Contact Dominick to set up private on-site training, group training events, conference speakers, and special educational event requests. - Click here to Contact

President President - Click here to Contact
Rob Falke is President of NCI Inc. He also teaches NCI's Air Balancing & Diagnostics and Mold Protection and Prevention Classes. Contact Rob for Technical Support, questions about educational content, questions or comments on NCI's forms and procedures and suggestions on seminar content. - Click here to Contact

Customer Service Customer Service - Click here to Contact
Marge Smith is National Comfort Team Membership Manager. She also administers seminar registration and certifications. Contact Marge for questions or inquiries about an individual's certification, National Comfort Team Member Support, questions about seminar locations and dates, hotel information, CEU inquiries, etc. - Click here to Contact

Air Balancing & Diagnostics Technical Support Air Balancing & Diagnostics Technical Support - Click here to Contact
Al D'Ambola is an NCI senior instructor. He teaches NCI's Air Balancing & Diagnostics and Mold Protection and Prevention Classes. Contact Al for Technical Support, seminar information, help with tools & instruments, etc. - Click here to Contact

CO/Combustion Technical Support CO/Combustion Technical Support - Click here to Contact
Jim Davis is an NCI senior instructor specializing in CO & Combustion. He oversees NCI's CO/Combustion content development, and provides Technical Support in these areas. Contact Jim with technical questions on CO & Combustion, and questions/comments on NCI's CO/Combustion curriculum, forms, procedures, etc. - Click here to Contact

Seminar Scheduling / Host - Distributor Relations Seminar Scheduling / Host - Distributor Relations - Click here to Contact
Kate Schifle, Director of Seminar Administration, handles administration and coordination of both public and private NCI training events. Contact Kate to set up a seminar for your group or distributorship. - Click here to Contact

Webmaster / Web Site Support Webmaster / Web Site Support - Click here to Contact
Jeff Mendelsohn is NCI's Webmaster. Contact Jeff if you have any questions, problems, or comments about the website. If you are having problems logging in please make sure you have cookies enabled for this site. If you have forgotten your password please use Forgot Your Password?. If you are having problems access NCI Online please read Restriction and Access Problems. - Click here to Contact

Marketing Manager Marketing Manager - Click here to Contact
Ken Garlitz is our Marketing & Communications, Manager. In addition to handling NCI marketing to contractors and the industry, Ken develops consumer marketing materials for use by NCT members, and works on all of our publications and media. Contact Ken with special requests and ideas for new NCT materials and questions on our marketing packages. - Click here to Contact

Seminar /  Curriculum Content Seminar / Curriculum Content - Click here to Contact
Steve Vannoy is our Curriculum and Standards Manager. He is a 25+ year veteran of the HVAC Industry, having worked as a contractor, and providing training & development for a national sales force of a major manufacturer. Steve is responsible for developing new NCI training programs, as well as creating and maintaining our residential and commercial standards and procedures. - Click here to Contact

Public Relations Public Relations - Click here to Contact
Steve Vannoy is our Curriculum and Standards Manager. He is a 25+ year veteran of the HVAC Industry, having worked as a contractor, and providing training & development for a national sales force of a major manufacturer. Steve is responsible for developing new NCI training programs, as well as creating and maintaining our residential and commercial standards and procedures. - Click here to Contact


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