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Here's what contractors have said about NCI Meets:
"A lot of good ideas to bring back to your company." - Paul Carl, Drain & Air Rescue, Austin, TX "This will be one of the best returns on our investment." - Donald (Don) W. Steward, W. B. Steward & Son, Woodbury Hts., NJ "Good format – connected with more members – workshops were very valuable." - Nancy McKeraghan, Canco ClimateCare, Newmarket, ON CAN "You become part of a team that's trying to better themselves and bounce good ideas off each other to come up with great ideas!" - Jose Montes, Kennihan Plumbing Heating & AC, Valencia, PA "The knowledge that was shared in the room was priceless. I thought it was great." - Joseph Millett, J Millett & Sons Inc., Brookfield, MA "Any business owner or manager that wants to move to the next level of performance based contracting should attend NCI Meets." - Casey Noble, Campbell Comfort Systems, West Deptford, NJ "You need to be here – but only if you want to harness your true potential in business." - Greg Vickers, GV's Heating & Cooling Inc., Glenview, IL "I love getting to spend time with a great group of people." - Christopher Link, Link Mechanical Services Inc., New Britain, CT "I liked the format – it was great. Interaction and input from everybody was extremely educational." - Brad Campbell, Campbell Comfort Systems, West Deptford, NJ "It will increase our bottom line and improve our daily operations." - Will Horner, Canco ClimateCare, Newmarket, ON CAN "Excellent networking event!" - Tom Johnson, TM Johnson Bros Inc., Cambridge, MN "I would recommend this to people who have not attended before. It's very good." - Al D'Andrea, McCullough Heating & A/C, Austin, TX "I will definitely be there next year. I think you do a great job." - William (Bill) Kennihan, Kennihan Plumbing Heating & AC, Valencia, PA |
NCI Meets Annual Conference
At NCI Meets, we kicked off a rollout of NCI's new "Home Performance Evaluation and Maintenance" program complete with training, forms, procedures and marketing materials - all focused on helping you, as a performance-based contractor position your capabilities and image as a Total Home Comfort Solutions company.
At NCI's Summit previously, most members agreed that most traditional "Home Performance" contractors have not been able to succeed as independent companies not relying on subsidies for audits from government and utilities.
We then discussed a different model, focused on you, as a home comfort services provider. What makes you different is you already have a customer base and ongoing relationships that take you into your customers' homes at least one or more times a year through service and maintenance.
You asked us to put together a program that allows you to provide Home Performance services while capitalizing on your core business as a Home Comfort Specialist.
With your help and the contributions of NCI's trainers and coaches we put together a comprehensive package, completely at your disposal, to address this need. At NCI Meets you will got all the forms, sales materials, marketing collateral, processes and procedures to put your Home Performance Services business into high gear.
Our model focuses on the four key areas affected by Home and HVAC Performance:
1. Safety
2. Health
3. Comfort
4. Energy Efficiency
Each of these key areas are the filters through which the evaluation and testing process is performed. At NCI Meets we took you from the 30,000 foot view down to each of the evaluation steps, including performance testing, and a marketing and selling process.
The meeting was conducted in four general sessions:
Session I: Home Performance As A Service - A 30,000 foot view - Dominick Guarino
Session II: Provide True "Total Home Comfort Testing Services" and Maintenance Agreements - Rob Falke
Session III: Common Diagnostics and Repairs of the Whole House Comfort System - David Richardson
Session IV: How to Sell Total Home Comfort Tune-Ups and Total Home Comfort Maintenance Agreements - David Holt
Each of the sessions built on the previous to provide you with a detailed approach to differentiating your Home Performance Services from the typical contractor or auditor out there.
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