Goodman® & Amana® NCI Training Portal

Curriculum Information

This portal was created to deliver world class tools and training to help dealers grow profitable and sustainable businesses. View available training options below and download PDFs and request training for your area.

Airflow Testing & Diagnostics

Combustion Performance & Carbon Monoxide Safety

Duct System Optimization & Residential Air Balancing

Residential HVAC System Performance & Residential Air Balancing

Airflow Testing & Diagnostics

Airflow TestingWant to add $2,000 – $3,000 to every residential installation at incredible 60 to 70% gross profit margins?  Get in on the ground floor and offer HVAC performance solutions that work with NCI’s simple Air Upgrade approach.  Intended for HVAC contracting firm owners, managers, and technicians, this 1-day class provides technical training on performing static pressure testing, how to properly install static pressure test ports, and how to measure and interpret static pressures.

 


Airflow Testing & Diagnostics Pricing:
One Day : $295 Special Pricing: $250/student*

 

More Information

Intended for HVAC contracting firm owners, managers, and technicians, this class provides technical training on performing static pressure testing, how to properly install static pressure test ports, and how to measure and interpret static pressures.

Learn how to:

  • Identify Fan Type and Fan Speed
  • Locate Fan Tables and Plot Fan Airflow
  • Diagnose and Perform Air Upgrades on HVAC equipment and duct systems
  • And much more…

Who should attend?
Owners, Senior Managers, Sales Consultants, Service Technicians, Installation Mechanics

Agenda
  • The Air Upgrade Approach
  • Introduction to Static Pressure
  • Measure and Interpret Static Pressure
  • Fundamentals of Fan Airflow
  • Plotting Fan Airflow
  • Completing an Air Upgrade

Duct System Optimization & Residential Air Balancing

Measuring DuctsDo you want to provide your customers the very best comfort and energy efficiency, as well as a safe and healthy indoor environment? Your customers don’t have to live with substandard systems. Now you can provide real solutions.  Learn how to deliver high quality, profitable duct system renovations that really work!

Duct System Optimization is a two day certification class.  An optional day three will be Residential Air Balancing with certification – an industry standard, only available from NCI. Get two certifications in three days of training!


Duct System Optimization Certification Pricing:
Two Days : $595 Special Price: $500/student*
Residential Air Balancing Certification Pricing:
One Days : $495 Special Price: $250/student* (Optional – cannot be taken without days one & two)

More Information

Set yourself apart from competitors by knowing how to optimize a duct system so it delivers the heating and cooling the equipment was designed to provide. The process begins with a comprehensive evaluation of the existing duct system design, equipment sizing, followed by verification of real-time performance – not simulations.

You will then learn how to uncover air distribution upgrade opportunities to deliver the highest quality, comfort, and performance your customers want and are willing to pay for.

Unique HVAC Industry Certification

For the first time, the HVAC Industry has a certification that addresses the vital importance of ductwork in the overall performance of a mechanical system. By taking this class and passing the exam at the end of Day 2, you will earn the Duct System Optimization Specialist certification.

This is the only certification of its kind and once earned, will set you light years ahead of your competition. Add this to your company’s portfolio of performance-based NCI certifications and deliver true system performance to all your customers.

Residential Air Balancing:

Once you’re trained in Duct System Optimization and/or Residential HVAC System Performance, you can provide Certified Air Balancing on your installations with this additional day of training and testing:

  • More and more HVAC and energy professionals are discovering the importance of testing and balancing their installations for maximum system comfort and efficiency.
  • Many building departments and utility programs now require balancing reports.
  • Your ability to air balance your customers’ HVAC systems will keep you ahead of the competition!

Benefits:

  • Enhance your company’s professional reputation with NCI’s exclusive nationally recognized Residential Air Balancing certification and establish yourself in your marketplace as the true air balancing expert
  • Increase revenue and profitability by offering professional in-house balancing services at margins far above the average service and equipment replacement margins
  • Improve your ability to comply with new, tighter local, state and federal building codes and energy requirements
  • Reduce system performance issues and energy consumption while improving comfort, IAQ, and customer satisfaction
  • Establish yourself in your marketplace as a true airbalancing expert, and the go-to professional to solve long-standing problems

NCI certifications are valid for two years. Recertification is achieved with 8 hours of NCI continuing education.

Agenda
Day 1:
Introduction to Air Distribution Upgrade
  • Why you should upgrade a duct system
  • Three steps to uncover air distribution upgrade opportunities
  • Use static pressure to identify duct system restrictions
  • Determine fan capacity and fan airflow
  • How to generate customer interest
  • Show your customer how a balancing hood can help identify airflow issues in problem areas
  • How to create a floor plan and duct schematic
  • Document visible defects and needed changes
  • Establish airflow requirements
  • Estimate room airflow
Day 2:
Optimize the Duct System
  • How to use fan capacity and fan tables
  • Coil selection and filter sizing procedures
  • The importance of proper airflow
  • Debunk common airflow assumptions
  • Understand how air moves through duct
  • How to select the best duct fittings
  • Envision the ideal air distribution system
  • Duct renovation overview
  • How to select the right registers, grilles, and diffusers
  • Choose proper placement of registers grilles, and diffusers
(Optional) Day 3:
Testing & Balancing Residential Systems

(Must have current Residential Air Balancing Certification or take the first 2 days of System Performance or Duct Optimization)

  • History and purposes of balancing
  • Measuring static pressure
  • Using a balancing hood
  • Performing an airflow traverse
  • Preparing for a balancing project
  • Setting fan airflow
  • Air test and balance procedures
  • Overcoming obstacles in the field
  • Final testing and documentation

Residential HVAC System Performance & Air Balancing

System PerformanceWant to set your HVAC company apart from the competition?  Are you ready to move beyond the SEER and AFUE trap?  This training program provides the keys to delivering true system performance.  True system performance leads to enhanced comfort, safety, and energy efficiency for your company.

Residential HVAC System Performance is a two day certification class.  An optional day three will be Residential Air Balancing with certification – an industry standard, only available from NCI.  Get two certifications in three days of training!


Residential HVAC System Performance Certification Pricing:
Two Days : $595 Special Pricing: $500/student*
Residential Air Balancing Certification Pricing:
One Days : $495 Special Pricing: $250/student* (Optional – cannot be taken without days one & two)

More Information
In this two-day certification class your field people will learn how to:
  • Discover and repair hidden energy-draining comfort system defects other companies miss every time
  • Reduce call-backs and increase customer satisfaction
  • Guarantee results using NCI’s exclusive System Delivered BTU technology
  • Test both new and existing installations
  • Provide real solutions through system renovations and documented results

Benefits:

  • Open the door to increased sales and customer loyalty through professional testing and diagnostics services
  • Increase average equipment changeout tickets by 100% or more by uncovering and repairing hidden system defects that lead to reduced comfort and increased energy consumption
  • Reduce warranty and call-back costs by up to 70% by diagnosing and correcting the real problem the first time
  • Improve system operating efficiency from an average of 57% to over 90% – with the ability to prove your results to your customers
  • Enhance profitability by selling highly profitable services at gross margins generally exceeding 60%
  • Use HVAC performance diagnostic techniques to identify and solve system performance issues, improve IAQ and reduce energy consumption
  • Establish yourself in your marketplace as a true beyond-the-boxHVAC expert, and the go-to contractor to solve long-standing problems
Agenda
Day 1:
The Key Elements of HVAC System Performance
  • Review the typical sales call and its shortcomings
  • Overview of test methods to identify performance issues
  • Test instruments review – the good, the bad and the ugly
  • Testing principles of static pressure, airflow and temperature
  • Verifying BTUs at the equipment and at the registers
  • Airflow testing and verification methods
  • Static pressure measurement – a key diagnostic tool
  • Measuring dry bulb temperatures and diagnostic properties
  • Understanding total system performance
  • Introduction to ComfortMaxx™ QuickTest™ software
Day 2:
Diagnose and Improve Poor System Performance
  • Review of test methods, measurement and calculations
  • Temperature, humidity and enthalpy measurement
  • Equipment BTUs versus delivered BTUs at the registers
  • Measuring airflow using NCI’s 3 test methods: Static Pressure/Fan Tables, Balancing Hood and Duct Traverse
  • Rating operating HVAC system performance
  • Sharing findings with customers in easy to understand terms
  • Air distribution system renovation and repair
  • Review ComfortMaxx™ QuickTest™ and full test-in and test-outsoftware
(Optional) Day 3:
Testing & Balancing Residential Systems

(Must have current Residential Air Balancing Certification or take the first 2 days of System Performance or Duct Optimization)

  • History and purposes of balancing
  • Measuring static pressure
  • Using a balancing hood
  • Performing an airflow traverse
  • Preparing for a balancing project
  • Setting fan airflow
  • Air test and balance procedures
  • Overcoming obstacles in the field
  • Final testing and documentation

Combustion Performance & Carbon Monoxide Safety Training

Carbon Monoxide TrainingGet the technical knowledge you need to prevent CO hazards, improve system performance and increase profitability with NCI Combustion Performance & Carbon Monoxide Safety training.  Without full combustion performance & CO safety training, there is no way of knowing whether a system is safe or efficient. Not only will you be saving lives by becoming CO Certified, but you will be opening the door to new sales opportunities and greater profit.

 


Carbon Monoxide & Combustion Certification Pricing:
Three Days : $795 Special Pricing: $750/student*

 

More Information

Without conducting full combustion and carbon monoxide (CO) diagnostics, there is no way of knowing whether an HVAC system is safe or efficient. Get the technical knowledge you need to improve customers’ system performance, prevent carbon monoxide (CO) hazards, and increase profitability. Then use that knowledge to perform combustion performance and safety tests.

Top 10 Skills You Will Learn By Taking This Class

  1. Measure ambient carbon monoxide levels
  2. Learn the corrective actions to take based on ambientcarbon monoxide levels
  3. Identify common sources of carbon monoxide
  4. Determine proper combustion and draft test locations
  5. Measure carbon monoxide, oxygen, and temperature in flue gas
  6. Measure draft pressure
  7. Determine field-measured performance and efficiency of installed equipment
  8. Accurately measure equipment and system temperatures
  9. Uncover and identify specific mechanical defects
  10. Discuss potential repairs and adjustments to improve safety and efficiency
Agenda
Day 1:
Carbon Monoxide Safety Testing & Diagnostics
  • Introduction to combustion performance
  • Introduction to combustion performance
  • Proper combustion testing locations
  • Using safety and combustion test instruments
  • CO sources, levels, and protocols
  • NCI Combustion Performance Standards
  • Effects of combustion issues effect efficiency
  • Field-measured efficiency
  • How to diagnose fuel and mechanical problems
Day 2:
Combustion Performance & Diagnostics
  • Troubleshooting combustion air problems
  • Draft testing
  • Diagnosing venting problems
  • Seven common diagnostic issues
  • How to use the combustion troubleshooting chart
  • Combustion diagnostic procedures and reports
  • Combustion repairs, adjustments, and upgrades
  • Makeup air sizing and systems
  • Barometric and spill switch upgrades
Day 3:
CO/Combustion Review & Certification
  • Natural draft water heat repairs & adjustments
  • Induced draft furnace repairs & adjustments
  • Condensing furnace repairs & adjustments
  • Natural draft boiler repairs & adjustments
  • Hands-on exercise

You’ll also complete a written certification exam to confirm your knowledge of combustion procedures and CO safety. Those successful in passing this exam receive a Carbon Monoxide & Combustion Analyst Certification valid for two years. This is the most recognized certification of its kind in the industry.

*These special prices cannot be combined with any other offer.  NCI Member pricing and rebates do not apply.

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800-633-7058

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