Sarah began her career at NCI in March of 2013. Along with the receptionist part of her job, she is responsible for preparing and shipping class material, grading exams, mailing certificates as well as many other administrative responsibilities. Before coming to NCI, Sarah worked for the City of Cleveland Parks Maintenance Division as an office administrator and receptionist (from 2007-2009). In 2009 she started an In-Home Day Care service and operated it until January 2013.
As of 2021, Sarah has been promoted to Registration Services Manager.