Residential HVAC System Performance
Certification Course

Residential HVAC System Performance

Register for this training now!

In this two-day certification class your field people will learn how to:

  • Discover and repair hidden energy-draining comfort system defects other companies miss every time
  • Reduce call-backs and increase customer satisfaction
  • Guarantee results using NCI’s exclusive System Delivered Btu technology
  • Test both new and existing installations
  • Provide real solutions through system renovations and documented results


  • Open the door to increased sales and customer loyalty through professional testing and diagnostics services
  • Increase average equipment changeout tickets by 100% or more by uncovering and repairing hidden system defects that lead to reduced comfort and increased energy consumption
  • Reduce warranty and call-back costs by up to 70% by diagnosing and correcting the real problem the first time
  • Improve system operating efficiency from an average of 57% to over 90% - with the ability to prove your results to your customers
  • Enhance profitability by selling highly profitable services at gross margins generally exceeding 60%
  • Use HVAC performance diagnostic techniques to identify and solve system performance issues, improve IAQ and reduce energy consumption
  • Establish yourself in your marketplace as a true beyond-the-boxHVAC expert, and the go-to contractor to solve long-standing problems

Unique HVAC Industry Certification

For the first time, the HVAC Industry has training that addresses the vital importance of measuring delivered Btu's of the total HVAC system at the equipment and into the conditioned space. By taking the certification exam after completing the class, you can earn NCI’s Residential System Performance Specialist certification.

This is the only certification of its kind and once earned, will set you light years ahead of your competition. Add this to your company's portfolio of performance-based NCI certifications and deliver true system performance to all your customers.

What you get:

  • 16 hours of training
  • A printed workbook
  • A portable Field Reference Guide designed to help you perform field testing and diagnostics
  • Numerous downloadable materials including NCI's exclusive Test Procedures, Fan Performance and Duct Sizing Tables, Cooling Performance tables, Filter Sizing Procedures, Grille and Register Selection, Manufacturers Engineering Data Locators, Report Forms, and more – 41 downloads in all!
  • By completing this class, you qualify for NCI’s Residential System Performance Specialist certification exam
  • Qualify for 16 NCI Continuing Education Units (CEUs) for recertifying up to two existing NCI certifications (additional recertification fees apply).

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Residential HVAC System Performance Program Overview

The Key Elements of HVAC System Performance

  • Review the typical sales call and its shortcomings
  • Overview of test methods to identify performance issues
  • Test instruments review - the good, the bad and the ugly
  • Testing principles of static pressure, airflow and temperature
  • Verifying Btus at the equipment and at the registers
  • Airflow testing and verification methods
  • Static pressure measurement - a key diagnostic tool
  • Measuring dry bulb temperatures and diagnostic properties
  • Understanding total system performance

Diagnose and Improve Poor System Performance

  • Review of test methods, measurement and calculations
  • Temperature, humidity and enthalpy measurement
  • Equipment Btus versus delivered Btus at the registers
  • Measuring airflow using NCI’s 3 test methods: Static Pressure/Fan Tables, Balancing Hood and Duct Traverse
  • Rating operating HVAC system performance
  • Sharing findings with customers in easy to understand terms
  • Air distribution system renovation and repair
  • Review ComfortMaxx™ and full test-in and test-out software

The day concludes with NCI’s exclusive Residential System Performance certification exam (optional)

Testing & Balancing Residential Systems

(Must have current Residential Air Balancing Certification or take the first 2 days of Residential System Performance or Duct System Optimization)
  • History and purposes of balancing
  • Measuring static pressure
  • Using a balancing hood
  • Performing an airflow traverse
  • Preparing for a balancing project
  • Setting fan airflow
  • Air test and balance procedures
  • Overcoming obstacles in the field
  • Final testing and documentation

The day concludes with NCI’s exclusive Residential Air Balancing certification exam (optional)

Residential System Performance Training Fees (Certification fees not included)

Residential System Performance 2-Day Training Fees

Training only - Nonmember Price: $655
Training only - Member Price: $622

NCI Bucks NCI Members Earn $31 NCI Bucks!
Learning Excellence Program Subscribers Earn $93 NCI Bucks!

Residential Air Balancing 1-Day Class Training Fees

(Prerequisite: Duct System Optimization or Residential System Performance Certification)

Training only - Nonmember Price: $545
Training only - Member Price: $518

NCI Bucks NCI Members Earn $26 NCI Bucks!
Learning Excellence Program Subscribers Earn $78 NCI Bucks!

Call 800-633-7058 for Residential Air Balancing Registration Options

Residential System Performance & Residential Air Balancing Training 3-Day Bundle

Training only - Nonmember Price: $1015
Training only - Member Price: $964

NCI Bucks NCI Members Earn $48 NCI Bucks!
Learning Excellence Program Subscribers Earn $145 NCI Bucks!

Certification Fees:

Residential System Performance Specialist certification exam: $95 per exam
Residential Air Balancer certification exam: $95 per exam

NCI certifications are valid for two years. Recertification is achieved with 8 hours of NCI continuing education.


Up to 16 NCI Recertification hours are also available with this class – Call Customer Care at 800-633-7058 to enroll in Recertification. CLICK HERE to view qualifying Recertifications for this class.

Recertification Fees: With paid Residential System Performance class and certification exam above: Add $95 per 8-hour qualifying recertification – maximum two recertifications.

Recertification Training Fees: Recertification only- 8-hours of Residential System Performance training (training included - no certification exam): $465 per Recertification

Continuing Education Credit

This class qualifies for Continuing Education Units (CEUs) for NATE and BPI recertification, and for licensing CEUs in several states. CLICK HERE To learn more.

To learn more about NCI's Residential Air Balancing certification, please visit this page.

Upcoming Training Events:

Residential HVAC System Performance & Air Balancing Training Program

Aug 27 thru Aug 29 Daikin Comfort Technologies - Mentor OH
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  Average Class
Attendee Rating

  Average Knowledge Increase
  • 49.76%
    Pre Knowledge
  • 73.62%
    Post Knowledge


Upcoming Training & Events

Airflow Testing & Diagnostics
May 29 @ 08:00 AM in Stevens Equipment (Daikin Sponsored) Eagan, MN
Duct System Optimization & Residential Air Balancing Training Program
May 30 thru May 31 in Stevens Equipment (Daikin Sponsored) - Eagan, MN
Combustion Performance & Carbon Monoxide Safety Training Program
Jun 04 thru Jun 06 in Walter Morris Co. - Foxborough, MA
Commercial Air Balancing Training Program
Jun 04 thru Jun 06 in Rheem - Oxnard, CA
View Training & Event Schedule