Summit 2017 Speakers
John Boylan • Charlie Dieringer • John Ellis • Rob Falke • Mike Greany • Dominick Guarino • Brad Higgins • Will Horner • David Holt • John Puryear • David Richardson • Don Steward • Jeff Sturgeon
Lakeside Service specializes in designing, engineering and installing complete comfort systems for owners of existing homes and buildings. John says he takes pride in the craftsmen they train and employ. Training is a key part of building their services and John has first-hand experience seeing NCI training making a very positive impact on his customers, his company, and his business. John will be participating in:
Later known as Dieringer AC & Appliance, the company specialized in serving all major appliances, ice machines, refrigeration equipment, and air conditioners. Eventually, the company began to focus exclusively on heating and air conditioning systems and changed its name in 2003 to Air Force 1 Heating & Air Conditioning. In 2011, the Dieringers participated in advanced training provided by NCI. Afterwards, Charlie says he made a commitment to radically improve the technical and business practices of the company. As a result, team members earned certifications from NCI as well as North American Technician Excellence (NATE). Three years later Air Force 1 was a runner-up for NCI's Small Contractor of the Year award. Charlie will be participating in:
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John got his start in performance contracting 15 years ago after attending a class with Scott Johnson. His vans say "Performance Contracting" on them. At So Cal Air Dynamics they apply a good blend of building science and best practices from NCI in their everyday business. John will be participating in:
He has published 300+ articles and speeches across the industry. He has authored over 150 field measurement procedures. He leads a research and development team publishing over a dozen manuals and books used in National Comfort Institute training and certification. Speaking at dozens of industry conferences and serving on many industry committees fulfills Rob's need to contribute to the well-being of the HVAC industry. He currently serves as chair of the WHPA Commercial Installation Committee and sits on several working groups. He applies his knowledge and enthusiasm for measurement and teaching by supporting a stable of the best technical minds and hearts in the industry that have transformed the way the that we think about and deliver comfort and efficiency. Rob will be participating in:
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In 1994 Greany joined PHCC in Orange Rio San Bernardino. Eventually he was elected to the Board of Directors where he served for the next 22 years. He was president for five terms and was recognized as the PHCC Contractor of the Year in 2004, 2006, and 2014. In 2010 he met Scott Johnson from whom Greany learned about the science of airflow in a class hosted by a local supplier. The class was not only taught by Johnson, but Rob Falke as well. As Greany says, "I continued on my path toward becoming an "airhead." Two years later Greany was hired at All Pro and helped owner Richard Black start an HVAC division. Last year (2016) Greany sent his entire HVAC division through all the NCI courses. He says they also sent several of their plumbers to performance-based selling and residential system performance classes. In 2017 that division now has seven HVAC technicians, two installation crews, two maintenance technicians, an outside commercial service representative, plus 26 plumbers cross-training to become HVAC technicians but his summer. Greany says the group is vested in the NCI processes and that All Pro is also very active in IHACI and Nextar. Mike will be participating in:
With more than 30 years experience in training both technical and non-technical personnel, Dominick has spent the last 18 years focused on the mission he coined in 1992 as the "Indoor Comfort Revolution." A former chief editor and associate publisher of Contracting Business magazine, Dominick is recognized throughout the industry as a renowned trainer, author, and speaker. Dominick will be participating in:
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Brad got his start in the HVAC industry as a helper with a large HVAC and Plumbing contractor in Newark, Ohio. He then attended HVACR Training with CTEC and became certified in multiple areas through the Service Excellence program. Throughout his career, Brad installed and serviced residential, light commercial, commercial, and industrial HVACR systems. He also owned an HVAC service company where he was responsible for engineering, designing, building, and installing systems and control panels for a variety of applications. Brad earned many HVAC certifications from manufacturers and organizations such as NCI, NATE, and Service Excellence. He also earned a teaching certification from the Ohio Department of Education for adult learning in Trades Curriculum. Brad will be participating in:
Canco was one of his customers and he was intrigued that they had fewer than average warranty and design issues compared to the other companies that he called on. In 2005 Will left the wholesaler and was hired by Canco as a warehouse, purchaser, and salesman. One of the first things that he was expected to do was to take a heat calculation course which he initially failed, but he continued to take courses through ClimateCare and their partner companies like NCI (ISL). Will has since completed all necessary HVAC design courses offered through HRAI – The Heating, Refrigeration Air-Conditioning Institute of Canada – Skilltech Academy, and holds current designations as a Residential Air System Design Technician and Residential Hydronic Design Technician. Currently he is the Sales Manager, and HVAC system analyst-trainer at Canco. Will will be participating in:
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David joined the National Comfort Institute full time in 2010 as a curriculum developer and trainer. In this role, he develops and teaches practical, real world training focused on the HVAC and Home Performance industries. David is a monthly contributing author for the ACHR News, HVAC Insider, and Today's AC and Refrigeration. In addition to holding all NCI certifications, David has held certifications as a HERS rater, BPI building analyst, and BPI field and online exam proctor. David will be participating in:
Don's father knew it was necessary for him to continue to learn all facets of the industry. So Don took many industry classes and was helping to install much of the equipment the company sold and serviced at the time. In 2009, his father passed away suddenly and a friend (local competitor) invited Don to an NCI Conference. Don says that conference changed his business forever. It led to a huge shift in the company culture and the learning curve is never ending. Don and his company are well known for their integrity. He says he will never go back to the old drop and swap of boxes without educating his clients first. The W.B. Steward & Son team gets a great deal of pride and satisfaction when their client's utility bills are cut by up to 50% and they are comfortable and safe in their homes. Don will be participating in:
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Just for fun, Jeff has functioned as a Regulatory Compliance Auditor for the EPA. and NRC (Nuclear Regulatory Commission) performing compliance audit at military and government contractor sites. Jeff has earned many HVAC certifications from manufacturers and organizations such as NCI, NATE, and IHACI. Over the past decade, he has been actively involved in the field in many Southern California Edison Energy Efficiency programs, such as the Residential and Commercial Quality Installation and Quality Maintenance. He was responsible for the design, installation, service, and commissioning of over 1500 HVAC systems. Jeff will be participating in:
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